Terms & Conditions

Terms & Conditions 2017-04-19T01:43:44+00:00

Terms & Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Copyright
All content appearing on this Web site is the property of: Torogoz, S.A. de C.V..

Copyright © 2014 Torogoz, S.A. de C.V. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2014 Torogoz, S.A. de C.V. All rights reserved.

Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Torogoz, S.A. de C.V. and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if  Torogoz, S.A. de C.V. believes that customer conduct violates applicable law or is harmful to the interests of Torogoz, S.A. de C.V. and its subsidiaries.

Shipping & Delivery
FREE SHIPPING FOR CONTINENTAL UNITED STATES ADDRESSES ONLY, other countries must request a shipping quotation.

Goods ordered will normally be delivered within 12 to 15 business days. Normally delivery will be Monday to Friday between the hours of 9am to 5pm.

Missing or Damaged Merchandise

All orders are inspected prior to shipment. If a product is received damaged or missing, please contact us to our e-mail: sales@torogozusa.com . We will replace all missing or damaged merchandise immediately after we received pictures of the damage.

International
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products Torogoz, S.A. de C.V. is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Warranties
All products supplied by Torogoz, S.A. de C.V. have a 12 months manufacturers guarantee.

Return Policy
If you are not totally satisfied with your order for any reason, you have the right to cancel your order within 14 working days from date of delivery for full credit or refund less any applicable delivery charges. Please be aware that you will be fully responsible for the return of goods and any associated costs of return. We will only process refunds for goods received back complete and in a saleable condition. Your cancellation request must be put into writing and received within the 7-day period.