Our Commitment to Privacy and Security
Torogoz, S.A. de C.V. respects the privacy of our customers and their personal information. Please be assured that none of the personally identifiable information you submit on the Site is shared with any third party except our credit card transaction processing service provider when you use your credit card to place an order. Torogoz, S.A. de C.V. takes every precaution to protect our Site users. Users that submit sensitive information via the Site are guaranteed in our practice that the information is protected to the best of our ability.
The content of any comments, suggestions, questions, information and feedback received by Torogoz, S.A. de C.V. shall be deemed to be non-confidential. Any comments or materials sent to Torogoz, S.A. de C.V. through this Site, including all feedback, questions, comments suggestions, questionnaires and the like, shall become the sole property of Torogoz, S.A. de C.V. Torogoz, S.A. de C.V. shall be free to use any such suggestions, comments, concepts and the like for any and all purposes of its sole choosing without payment of any compensation.
Collection and Use of Personal Information
Personal Identifiable Information
When you place a web order on the Site, we ask for your name, company name (if applicable), shipping address, telephone number, email address, credit card information, including your credit card number, billing address and CV code. As mentioned above, this information is processed by a third party merchant service provider, which is the only third party that has access to this information. Our service provider receives this information only for the purpose of processing your order, and is obligated to keep your information confidential. In addition, we ask for the name and address of the individual to whom you would like your order to be shipped, if other than yourself. When our e-commerce order requires a user to enter sensitive information, (i.e. credit card no., address, telephone number, etc.) that information is encrypted and is protected. Upon verification that your order has been fulfilled, Torogoz, S.A. de C.V. does not retain or store any personal data.
When you email an inquiry to us, we receive your email address and any other information you choose to disclose in your email. The content of any email inquiries received by Torogoz, S.A. de C.V. shall be deemed to be non-confidential. Any inquiries or materials sent to Torogoz, S.A. de C.V. through this Site shall become the sole property of Torogoz, S.A. de C.V. Torogoz, S.A. de C.V. shall be free to use any such inquiries or material for any and all purpose of its sole choosing, without payment of any compensation.
Third Party Access to Information
Protection of Our Site and Others
Torogoz, S.A. de C.V. may disclose information you provide to our Site when we believe disclosure is appropriate to comply with the law; to enforce or apply our Site Terms and Conditions and other agreements; or to protect the rights, privacy or safety of our Site, our users or others.
Information submitted to this Site is an asset of Torogoz, S.A. de C.V. and will become part of our normal business records. If Torogoz, S.A. de C.V. or a substantial part of our business is sold or otherwise transferred to a third party, such as a legal successor in interest, your information may be transferred to that third party.
Legally Compelled Disclosure of Information
Torogoz, S.A. de C.V. may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. A mere telephone requests will not be honored from any law enforcement agency without the appropriate documentation evidencing the authorization and the release of such information being requested.
Updated January, 2023